Hi J.V.,
Thank you for leaving a review! Our apologies for any confusion caused. Upon checking your account, your order was already shipped last week, which is right on schedule. Monthly renewals are sent every 3rd week of the month, as per our FAQs. You can also check the schedule of your shipments on your account. You can expect your next box to arrive the 3rd week of May.
If you have any other concerns, please donβt hesitate to reach out!
Best,
Maren